SAP Licence Compliance – prevention is better than cure!

This is my 2nd post on licensing. The plan is to highlight common errors that lead to problems with compliance. Hopefully, I won’t receive any passive-aggressive emails/telephone calls requesting edits this time! The current SAP Software Use Rights document is 76 pages long. The information below is to help you around the common mistakes. It’s…

Lumira Discovery, SAP Dashboard, SAP Anywhere gone or going – what’s next?

Like most people, when I heard that SAP Anywhere was being ‘sunset’ in March, my first though was ‘What’s SAP Anywhere?’. Yes, I thought it was something to do with Sybase SQL Anywhere, but it turned out to be the world’s most obscure cloud accounts package. Next, there was the announcement that SAP Dashboard (aka…

Migrating to SAP BI4 4.2 SP5 or Crystal Server 2016 SP5? STOP!

UPDATE This has now been fixed: SP4 from patch 000009 onwards SP5 from patch 000400 onwards SP6 For Crystal Server Users, you’ll need to go to SP6. For SAP BI, install the patches or SP6.   First, if you’re just doing a fresh install with no old content to migrate then go ahead. 4.2 SP5…

Intel’s Meltdown and database performance

Unless you’ve been on an extended Christmas break with no TV or Internet, you’ll have heard of Intel’s recent troubles. While it’s true that most computers will not be noticeably affected, servers that read and write large amounts of data to disk will be impacted. In my world, that affects two things – databases and…

Crystal Dashboard in a Flash-free world

Hint: It involves HTML5! I first used Crystal Dashboard (then known as Xcelsius) in 2004 or 2005. Back then, the fact that the dashboards were deployed as Flash files was a selling point. Flash was available on over 90% of clients and Adobe had great plans for further developing the platform. Then, it all changed….

SAP BI Event Server not monitoring File Events after migration

Had a strange problem with File Events after migrating reports from an existing Crystal Server 2011  (SAP BI 4.1) to Crystal Server 2013 (SAP BI 4.2). The customer was making extensive use of File Events to trigger reports. It was nice to see the feature being used well, but for some strange reason the events…

Problem using Gmail for SMTP with SAP BI/Crystal Server

A customer had been using Gmail for their SAP BI SMTP server for the last 6 months. All worked fine and setup was simple. Early in February, they started to have intermittent problems sending reports by email. Probably once a week, the schedules would just fail. The fix was to simply rerun the failed instance….

SAP BI 4.2/Edge 4.2 released

Short and sweet! If you have current maintenance for SAP BI4.2 or Edge 4.2, you will now be able to download the new release. You’ll need a new licence key, request through the normal SAP site. Our test server should be available within the next few days and we’ll be seeing how smoothly in-place upgrades…