Electronic Call Monitoring (ECM) – Improving Carer Compliance

ECM gives huge gains in carer efficiency and client care by monitoring carers’ arrival and departure. Scheduling is enhanced. Lone care worker safety is greatly improved.However, it is greatly dependent upon high compliance rates. If a carer fails to check-in or check-out, the data quickly becomes less useful. It may be that the carer is […]

Metabase – easy, open source way to ask questions and learn from data.

After 7 months of working with Metabase Dashboards at customer sites, I though it was about time I started talking about it! Our product page is here, the product showcase will be along once time permits. With the demise of Crystal Dashboard (Xcelsius), I spent some time looking at alternative products. The obvious first choice […]

When software licensing is like a cork in a bottle of wine

21 years ago, I was still working in the wine trade. At the time, the vast majority of wine was sealed with a traditional cork. Wines at the cheaper end of the market would often use agglomerate corks (bits of cork glued together). Some wines were starting to use artificial corks, but they were often […]

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